Privacy Policy | Blackwood IT Limited

Blackwood IT Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.blackwoodit.co.uk, and only collect and use personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

1

Information About Us

Our site is owned and operated by Blackwood IT Limited, a limited company registered in England under company number 11557613.

Registered address: Unit 5, Newton Court, Pendeford Business Park, Wolverhampton, WV9 5HB
VAT number: 306263918
Data Protection Officer: Shaun Nicholls
Email: gdpr@blackwoodit.co.uk
Telephone: 01902 711 777

2

What Does This Policy Cover?

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3

What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the "GDPR") and the Data Protection Act 2018 as any information relating to an identifiable person who can be directly or indirectly identified, in particular by reference to an identifier.

Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4

Your Rights

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

Right to be informed

About our collection and use of your personal data. This Privacy Policy should tell you everything you need to know.

Right of access

To the personal data we hold about you. See Part 9 for how to request this.

Right to rectification

If any personal data we hold is inaccurate or incomplete, please contact us to have it corrected.

Right to erasure

The right to ask us to delete or otherwise dispose of any personal data we hold about you.

Right to restrict processing

To ask us to restrict how we process your personal data in certain circumstances.

Right to data portability

To receive a copy of your personal data in a structured, commonly used format.

Right to object

To our use of your personal data in certain circumstances, including for direct marketing.

Automated decisions

Rights with respect to automated decision-making and profiling.

For more details about your rights or to exercise them, please contact us using the details in Part 10.

Note: You have the right to complain to the Information Commissioner's Office (ICO) if you believe we are not handling your data correctly. Visit ico.org.uk for more information.

5

What Data Do We Collect?

Depending on how you use our site and services, we may collect some or all of the following personal data:

Name
Business name
Contact information — email address, telephone number
Technical data including IP address, browser type and version, operating system
Information about how you use our website (pages visited, time spent, referral source)
Information you provide when completing a contact or enquiry form

6

How Do We Use Your Data?

We use your personal data for the following purposes, all of which are permitted under the Data Protection Legislation:

To respond to enquiries submitted through our website
To provide and manage our services to you
To improve our website and the way we communicate with you
To comply with our legal obligations
To send you information about our services where you have given consent or where we have a legitimate interest in doing so

We will not use your personal data for any purpose other than those described in this Privacy Policy without notifying you first.

7

How Long Do We Keep Your Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. When it is no longer needed, all relevant personal data will be deleted or otherwise disposed of securely.

8

How and Where Do We Store Your Data?

We only store personal data within the UK and European Economic Area (EEA). Data may be stored in a variety of places including on our secure servers and in systems provided by trusted third-party service providers.

We take data security seriously and have appropriate technical and organisational measures in place to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction or damage.

9

Accessing Your Data

If you want to know what personal data we hold about you, you can ask us for details of that personal data and a copy of it. This is known as a Subject Access Request (SAR).

All SARs should be made in writing and sent to our Data Protection Officer at gdpr@blackwoodit.co.uk. There is no charge for a normal SAR. We will respond to your SAR within one month of receiving it. In some cases, particularly if a request is complex or we receive a number of requests, it may take up to three months in total. We will keep you informed throughout.

10

Contacting Us

If you have any questions about our Privacy Policy, or wish to exercise any of your rights described in Part 4, please contact our Data Protection Officer:

Shaun Nicholls
Data Protection Officer, Blackwood IT Limited
gdpr@blackwoodit.co.uk
01902 711 777
Unit 5, Newton Court, Pendeford Business Park, Wolverhampton WV9 5HB

11

Changes to This Policy

We may change this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. We recommend that you check this page regularly to keep up to date with our current Privacy Policy.

This Privacy Policy was last reviewed in November 2025.