Your IT, properly taken care of. Proactive monitoring, dedicated managers and security built in - all from a team based right here in Wolverhampton.
Most businesses think of IT support as something they call when something breaks. Managed IT is different. It means your systems are continuously monitored, maintained and kept secure by a dedicated team - so problems are caught before they cause disruption.
Blackwood IT provides fully managed IT services to businesses in Telford and Shropshire with 10 to 500 users. We take complete responsibility for your IT environment: your infrastructure, your users, your security and your suppliers. You have one team, one monthly cost, and a partner who genuinely owns your IT.
This is the service you need if you want your IT to stop being a problem and start being something you never have to think about.
No per-call charges. Direct access to the team.
Systems watched 24/7 via NinjaOne RMM.
Email, files, collaboration and user administration.
24/7 threat detection across all endpoints and identities.
Regular training for every user in your organisation.
Tested, documented, and properly managed.
When something needs replacing, we handle it.
People who know your business - not a rotating helpdesk.
From the moment you come on board, we follow a structured process to make sure your IT is set up properly and stays that way.
We review your current setup, understand how your business operates and identify any immediate risks or gaps before anything changes.
We liaise with your previous provider, document your systems, deploy monitoring and security tools, and fix any underlying issues - typically within two to four weeks.
Your systems are monitored and maintained continuously. Updates, patches, performance checks and security management happen in the background - without interrupting your team.
Your dedicated account manager meets with you regularly to review performance, plan ahead and make sure your IT keeps up with your business as it grows.
Every component below is included in your monthly managed IT service. No picking and choosing, no hidden add-ons.
Unlimited support, proactive monitoring and full ownership of your IT environment - remote and on-site.
Learn more →Huntress MDR, email protection, endpoint security, SIEM and security awareness training - all included as standard.
Learn more →Email, file storage, Teams collaboration and Azure infrastructure - set up properly, managed and secured on an ongoing basis.
Learn more →PCs, laptops, servers, networking equipment - supplied and supported with parts and labour included.
Learn more →Business broadband, leased lines and phone systems - sourced, managed and supported alongside your IT.
Learn more →Regular reviews, technology roadmaps and strategic advice to keep your IT aligned with where your business is going.
Learn more →Many Wolverhampton businesses start with pay-as-you-go IT support and eventually realise it costs more, causes more disruption and leaves them exposed. Here's what changes when you switch to managed IT.
Real examples of businesses that moved to a fully managed IT service with Blackwood IT.
A manufacturing business running a mixed IT and telecoms setup that had outgrown their previous provider. We took over full management - Microsoft 365, Huntress MDR, NinjaOne monitoring, broadband, phones and domain management - in a single structured transition.
Moved from reactive to fully proactive managed IT with zero downtime during transition.
A firm with 40 users had outgrown their previous IT setup and needed a more structured approach. We onboarded them onto managed IT, deployed Huntress across all endpoints and migrated them to a properly configured Microsoft 365 environment.
Full managed IT takeover completed in under three weeks. IT removed from leadership's agenda.
A logistics business with sites across the West Midlands needed consistent IT management and security across all locations. We standardised their environment, deployed centralised monitoring and became their single technology partner across all sites.
All sites under single managed service. Security posture significantly improved within 30 days.
Read more on our case studies page →
We're not the lowest-cost option. But businesses that want their IT properly managed - and want to stop worrying about it - choose us for what we include as standard and how we work.
Based in Wolverhampton, 30 minutes from Telford via the M54. When you need us on-site, we're close. Not a national company with a local phone number.
Huntress MDR is deployed across every managed client - 1,500+ endpoints and 1,300+ identities monitored 24/7. It's included. Not an upgrade.
You get a dedicated account manager and a dedicated technical manager. People who know your business and your systems - not whoever picks up the phone.
Infrastructure, users, security, suppliers - we handle all of it. One call, one team, one accountable partner. No pointing fingers between providers.
The price agreed at the start is the price you pay throughout your contract. No inflation clauses, no surprise increases at renewal.
We support over 110 organisations across the West Midlands - manufacturing, logistics, care and professional services. Businesses where downtime isn't an option.
Common questions from Wolverhampton businesses considering moving to a managed IT service.
Book a free, no-pressure consultation with our Wolverhampton team - 30 minutes from Telford via the M54. We'll review your current setup, identify any risks and show you exactly how managed IT would work for your business.