[Solved] OneDrive Will Not Sync
How to force OneDrive to sync in Windows 11 — including a full reset command, common error messages, and advanced troubleshooting steps.
If OneDrive has stopped syncing, a reset is usually the quickest fix. Note: depending on how many files you have, resyncing can take a while and use significant bandwidth.
Close OneDrive
Right-click the OneDrive icon in the system tray and select Close OneDrive.
Run the reset command
Press Windows Key + R to open the Run dialog. Paste the following command and press Enter:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
This resets OneDrive. If it doesn't reopen automatically, launch it from the Start menu.
If the reset doesn't work — Relink your account
Right-click the OneDrive icon in the system tray and go to Settings. Click Unlink this PC, then sign back in to relink your account.
Last resort — Reinstall OneDrive
Uninstall OneDrive from Settings > Apps, then reinstall it from office.com or the Microsoft Store.
OneDrive syncing again
Your files will begin resyncing. Give it some time if you have a large number of files.
Common OneDrive error messages
- "Files are too large to upload" — ensure no files exceed the 250GB size limit
- "You don't have permission to sync this library" — check your SharePoint permissions with your admin
- "A file or folder with this name already exists" — rename the conflicting file or folder
Still having trouble?
Submit a support ticket and we'll get OneDrive sorted for you.