Step-by-step articles to help you solve common IT problems. Can't find what you need? Submit a ticket and we'll sort it for you.
Fix the "This PC can't run Windows 11" error by switching on AMD CPU fTPM in your Gigabyte A320 BIOS — no extra hardware required.
Read article →Step-by-step PowerShell commands to provision the new Microsoft Teams MSIX package on Remote Desktop Services — including how to enable sideloading if you hit the developer licence error.
Read article →Getting the error "The SOLIDWORKS Document Manager library is invalid. Please see your administrator" when using Pack and Go? One quick command prompt fix re-registers the DLL and clears the error.
Read article →eBay's live chat option isn't always obvious to find. This guide walks you through the quickest route to reaching an eBay support agent via online chat.
Read article →Can't find an answer in the knowledge base? Submit a support ticket directly to the Blackwood IT team and we'll get back to you — usually within the hour during business hours.
Submit a ticket →Fix the "Outlook cannot access the specified folder location" error by deleting or renaming your OST file, or creating a new Outlook profile.
Read article →Fix the Outlook printing error after a Windows update by renaming the outlprnt file in your Outlook AppData folder.
Read article →Force OneDrive to resync in Windows 11 using a reset command, with common error messages and advanced troubleshooting steps.
Read article →Fix Outlook getting stuck on the loading profile screen — four methods from Quick Repair to full reinstall.
Read article →Fix the HP DLL startup error by removing the HP Monitor Ink Alert shortcut from the Windows Startup folder.
Read article →Resolve blank white system tray icons in Windows 10 with a quick registry edit to delete IconStreams values and restart Explorer.
Read article →Deploy Microsoft Office 2019 using a Volume License Key and the Office Deployment Tool — with full configuration XML included.
Read article →Use a single WMIC command to list all antivirus products on a Windows machine — and remove stale entries for software you've uninstalled.
Read article →Restore the missing Teams Meeting add-in after switching to new Microsoft Teams by clearing the Teams cache folder.
Read article →Create an account, enable 2FA, import existing passwords, install the browser extension and set up the mobile app — for personal or business use.
Read article →Book a free consultation and we'll talk you through how we can help your business.