Serving Market Drayton & north Shropshire

IT Support Market Drayton

Blackwood IT provides managed IT support, cyber security and cloud services for businesses across Market Drayton and north Shropshire. Based in Wolverhampton, we provide on-site coverage across the region alongside full remote monitoring and helpdesk support.

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West Midlands based & on-site across Market Drayton & ShropshireNo mid-contract price rises25 × 5★ Google reviews

110+

Organisations supported

1,500+

Endpoints monitored

1,300+

Identities protected

1,100+

SAT learners active

Huntress MDR active across all client endpoints 24/7

IT Support in Market Drayton

Managed IT support that takes full responsibility

Market Drayton is a market town in north Shropshire, famous as the birthplace of Robert Clive and home to one of Europe's largest food factories — Müller UK. It sits at a geographical crossroads between Shropshire, Cheshire and Staffordshire, with the A53 and A529 connecting it to Shrewsbury, Nantwich and Newcastle-under-Lyme.

Blackwood IT covers Newport, Shrewsbury, Telford and Crewe — Market Drayton sits centrally between our existing Shropshire and Cheshire coverage areas. It's a natural extension of the same north Shropshire service we already deliver, from the same team.

We take a different approach to most IT providers. Rather than waiting for things to break and reacting, we monitor your systems proactively, apply patches and maintenance regularly, and manage your suppliers directly. Every client gets a dedicated account manager and a dedicated technical manager — people who know your business and own your IT properly.

From managed IT services and cyber security to Microsoft 365 and Azure, business connectivity and structured cabling, we handle everything under one roof — one bill, one team, one accountable partner.

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West Midlands based

Based in Wolverhampton at the heart of the Midlands. On-site across Market Drayton and the region whenever engineers are needed.

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Huntress MDR as standard

Every client protected by Huntress managed detection and response — 24/7, included in every managed service contract.

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Dedicated managers

A dedicated account manager and technical manager for every client. Not a helpdesk rota — named people who own your IT.

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North Shropshire food & business hub

Market Drayton sits at the junction of Shropshire, Cheshire and Staffordshire — home to Müller and a key north Shropshire commercial centre.

Blackwood IT engineer providing managed IT services in Market Drayton

Managed IT Services Market Drayton

Managed IT Services for Market Drayton businesses

Our managed IT services in Market Drayton go beyond a standard helpdesk. We take full ownership of your IT environment — monitoring systems 24/7, applying security patches, managing your suppliers and resolving issues before they cause disruption to your operations.

For Market Drayton businesses, that means a Midlands partner with coverage across north Shropshire and the depth to handle Microsoft 365, Azure, cyber security and connectivity — all under one roof on a fixed monthly price.

Proactive monitoring and maintenance — 24/7 across all endpoints
Unlimited remote and on-site support during business hours
Huntress MDR security included as standard on every contract
Dedicated account manager and technical manager for your business
Fixed monthly per-user pricing with no mid-contract price rises
Microsoft 365, Azure, connectivity and hardware — all managed in one place

Explore Managed IT Services →

Industries

IT support for Market Drayton's key sectors

Market Drayton's economy is shaped by food production, agriculture and the service businesses that support a thriving north Shropshire market town.

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Food Production & FMCG

Market Drayton is home to Müller UK — one of the UK's largest food manufacturers — and has a broader food production ecosystem around it. We support food and FMCG businesses with reliable, securely managed IT that keeps production and office systems running reliably.

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Agriculture & Rural Business

North Shropshire is a rich agricultural area and Market Drayton serves as its commercial hub. We support farms, rural businesses and agricultural enterprises with reliable IT connectivity and cloud services built for more remote environments.

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Professional Services & SMEs

Market Drayton has a local professional services and SME community — from accountants and solicitors to local retailers and service businesses. We provide fully managed IT with Microsoft 365 and cyber security built into every contract.

Client Stories

What our clients say about Blackwood IT

Real feedback from businesses we support across the Midlands and beyond.

Manufacturing & Logistics

Premier Platforms Ltd

"12 years ago we met with Blackwood IT to discuss our IT requirements as we were just setting up. 12 years later, we and Blackwood have grown, and our IT support has evolved with the times. Blackwood IT should rename to Ronseal — they do exactly what it says on the tin."

12-year relationship — cloud migration, VoIP and ongoing managed IT

Steel Manufacturing

Steelway Fensecure Ltd

"The Blackwood team perfectly marry the small boutique service feel, with the depth of knowledge of a much larger remote support provider. Blackwood IT have been supporting Steelway Fensecure for 7 years and will do for many years to come."

7+ year relationship — servers, connectivity and full managed IT across 5 divisions

Medical

Emmat Medical

"I have known the guys at Blackwood IT Ltd for 10 years. During this time they have provided servers, equipment and IT support to the very highest standard. I would thoroughly recommend Blackwood IT Ltd to any business."

10-year relationship — servers, equipment and ongoing managed IT support

IT support across Market Drayton and north Shropshire

From our Wolverhampton base we cover Market Drayton and the wider north Shropshire area via the A41 and A53. We support businesses in Market Drayton, Hodnet, Tern Hill, Woore, Muckleton and the surrounding area as part of our regular north Shropshire coverage.

We also cover Newport, Whitchurch, Nantwich, Crewe and Oswestry — Market Drayton sits at the crossroads of all of these, managed from the same team under one service.

If you're based in Market Drayton or the surrounding area and looking for a managed IT support provider with genuine local presence, we'd be happy to talk.

Market DraytonHodnetTern HillWooreWhitchurchNewportNantwichOswestry

Getting to Market Drayton from our base

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Our office

Unit 5, Pendeford Business Park
Pendeford, Wolverhampton WV9 5HB

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Route to Market Drayton

A41/A53 — from our Wolverhampton base via Newport

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Phone

01902 711777

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Email

hello@blackwoodit.co.uk

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Support hours

Monday–Friday, 8am–6pm
Remote monitoring 24/7

Why Blackwood IT

Why Market Drayton businesses choose us

We're not the cheapest option in the market. But for businesses where IT matters, here's what makes the difference.

On-site across Market Drayton and the Midlands

West Midlands-based engineers covering Market Drayton and the wider region. When something needs a physical fix, we're there — not booking you in for next week.

Security built in, not bolted on

Huntress MDR deployed across every managed client as standard. 1,500+ endpoints and 1,300+ identities monitored 24/7.

Dedicated account and technical managers

You always have a named person to call. No helpdesk lottery — people who know your systems and your business.

One team for everything

Support, security, cloud, connectivity, hardware, cabling — all under one roof. No blame game between suppliers.

Transparent pricing

No mid-contract price rises. Per-user monthly pricing fixed from day one so you can plan your budget properly.

Junction of Shropshire, Cheshire and Staffordshire

Market Drayton sits at the meeting point of three counties — we cover all three from our Wolverhampton base, one team and one service with no gaps in coverage.

FAQ

Frequently asked questions

Common questions from Market Drayton businesses considering managed IT support.

Do you provide IT support on-site in Market Drayton?

Yes. Our engineers cover Market Drayton and north Shropshire for on-site visits as part of our managed IT service — no extra call-out charges.

What areas near Market Drayton do you cover?

We cover Market Drayton and north Shropshire — including Hodnet, Tern Hill, Whitchurch, Newport, Nantwich, Crewe and Oswestry.

Do you support food manufacturing businesses in Market Drayton?

Yes. We have experience supporting food production and FMCG businesses with reliable, securely managed IT — including infrastructure across both production and office environments.

How quickly can you respond to IT issues in Market Drayton?

Most issues are resolved remotely during working hours. For on-site visits, we cover north Shropshire regularly and can typically attend the same or next business day.

What cyber security do you provide for Market Drayton businesses?

Every managed IT client receives Huntress MDR as standard — monitoring all endpoints and Microsoft 365 identities 24/7. Email protection and security awareness training are included as standard.

How do I switch IT provider in Market Drayton?

We handle the full transition — documentation, system access and supplier transfers — with most businesses fully onboarded within two to four weeks. See our onboarding page.

IT Support Market Drayton

Managed IT support that takes full responsibility

Managed IT Services for Market Drayton businesses

IT services for Market Drayton businesses

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