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Serving Derby & Derbyshire

IT Support Derby

Blackwood IT provides managed IT support, cyber security and cloud services for businesses across Derby and Derbyshire. We're West Midlands based in Wolverhampton, giving Derby businesses a well-resourced regional IT partner with on-site coverage and full remote support during working hours.

Book a Free Consultation → 01902 711 777
West Midlands based No mid-contract price rises 25 × 5★ Google reviews
110+
Organisations supported
1,500+
Endpoints monitored
1,300+
Identities protected
1,100+
SAT learners active
Huntress MDR active across all client endpoints 24/7
IT Support in Derby

Managed IT support that takes full responsibility

Derby is one of the most significant industrial and commercial cities in the East Midlands — renowned for advanced manufacturing, aerospace and rail engineering, and home to a growing professional services, technology and financial sector. For businesses here, reliable and well-managed IT is the foundation that everything else depends on.

Blackwood IT is based at Pendeford Business Park in Wolverhampton. We provide both remote and on-site managed IT support across Derby and Derbyshire — proactively managing your environment and providing fast support when you need it.

We take a proactive approach: monitoring your systems continuously, applying patches and maintenance before problems arise, and managing your technology suppliers directly. Every client gets a dedicated account manager and a dedicated technical manager — not a generic helpdesk.

From managed IT services and cyber security to Microsoft 365 and Azure, business connectivity and structured cabling, we handle everything under one roof — one bill, one team, one accountable partner.

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Advanced manufacturing heartland

Derby is a global centre for aerospace and rail engineering. We understand the IT demands of advanced manufacturing and production environments.

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Huntress MDR as standard

Every client protected by Huntress managed detection and response — 24/7, included as standard.

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Dedicated managers

A dedicated account manager and technical manager for every client. Not a helpdesk rota.

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West Midlands based

Based in Wolverhampton with on-site coverage across Derby and Derbyshire whenever engineers are needed.

Blackwood IT engineer providing managed IT services in Derby
Managed IT Services Derby

Managed IT Services for Derby businesses

Our managed IT services in Derby go beyond a standard helpdesk. We take full ownership of your IT environment — monitoring systems around the clock, applying security patches, managing your suppliers and resolving issues before they affect your business.

For Derby businesses, that means a West Midlands-based partner with the technical depth to handle everything from Microsoft 365 and Azure to cyber security, connectivity and hardware — all under one roof at a fixed monthly price.

  • Proactive monitoring and maintenance — 24/7 across all endpoints
  • Unlimited remote and on-site support during business hours
  • Huntress MDR security included as standard on every contract
  • Dedicated account manager and technical manager for your business
  • Fixed monthly per-user pricing with no mid-contract price rises
  • Microsoft 365, Azure, connectivity and hardware — all managed in one place
Explore Managed IT Services →
Our Services

IT services for Derby and Derbyshire businesses

Everything your business needs from a single accountable IT partner — support, security, cloud, connectivity and hardware.

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Managed IT Services

Proactive monitoring, user support, maintenance and supplier management for your whole IT environment.

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Cyber Security

Huntress MDR, email protection, endpoint security, Microsoft 365 hardening and Cyber Essentials support.

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Cloud Services

Microsoft 365, Azure infrastructure, cloud migration, backup and modern workplace setup.

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Business Internet

Business broadband, leased lines, SIP trunking and 4G/5G failover — managed alongside your IT.

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Cloud Phone Systems

Hosted VoIP phone systems — no on-site hardware, fully managed by our team as a Gamma accredited partner.

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Microsoft Teams Phone

Make and receive business calls directly in Microsoft Teams — integrated with your Microsoft 365 environment.

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Business Mobile

Business mobile contracts, handset supply and Mobile Device Management — one team, one bill.

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Structured Cabling

Professional cabling, network points, comms cabinets and office infrastructure installations.

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IT Consulting

Strategic IT advice, project planning, technology roadmaps and long-term guidance for growing businesses.

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AI & Automation

Workflow automation, AI adoption, productivity tooling and process improvement for your team.

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Industries

IT support for Derby's key sectors

Derby has one of the most distinctive and high-value business communities in the Midlands — built on advanced manufacturing, aerospace, rail and a growing professional services sector. We support businesses where IT reliability is non-negotiable.

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Aerospace & Advanced Manufacturing

Derby is home to world-class aerospace and advanced manufacturing businesses. We provide the managed IT support that keeps office and engineering environments running — with proactive monitoring, security and infrastructure management for businesses where precision and uptime matter.

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Rail & Engineering

Derby's rail engineering heritage is as strong as ever. We support rail and engineering businesses with the IT infrastructure, connectivity and cyber security they need — managing everything under one roof so your team can focus on the work.

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Professional Services

From solicitors and accountants to financial advisers and consultancies across Derby, we provide the secure, well-managed IT these firms require — including Microsoft 365, compliance-ready configurations and cyber security built in as standard.

Client Stories

What our clients say about Blackwood IT

Real feedback from businesses we support across the Midlands and beyond.

Manufacturing

Steelway Fensecure Ltd

"The level of support provided by Blackwood IT has been the benchmark by which I will now measure all external service providers. From the most basic enquiries to keeping our business and its data safe — from a full specification of new servers to providing perfect connectivity solutions for our 5 divisions. The Blackwood team perfectly marry the small boutique service feel with the depth of knowledge of a much larger provider."

7-year relationship — servers, connectivity across 5 divisions, ongoing managed IT · via Google

Professional Services

Road Surface Treatments Association

"The company provides knowledgeable timely support for all of our issues. New starters, access, upgrades, additional security — the ease of contact and professionalism is second to none. My experience of using the company to date is faultless and I cannot recommend them enough."

Managed IT support and ongoing helpdesk · via Trustpilot

Medical

Emmat Medical

"I have known the guys at Blackwood IT Ltd for 10 years. During this time they have provided servers, equipment and IT support to the very highest standard. This young force of IT experts are wise beyond their years and provide security to your computer and server needs. I would thoroughly recommend Blackwood IT Ltd to any business."

10-year relationship — servers, equipment and managed IT · via Google

Read more on our case studies page →

Coverage

IT support across Derby and Derbyshire

Our Wolverhampton base gives us access to Derby and the wider Derbyshire area via the A38 and M1 for on-site visits when they're needed.

We cover Derby city centre, Nottingham Road corridor, Spondon, Chellaston, Allestree, Burton upon Trent, Uttoxeter, Belper, Matlock and businesses throughout the wider Derbyshire county.

If you're based in Derby or the surrounding area and looking for a managed IT support provider with genuine depth and regional presence, we'd be happy to talk.

Derby Belper Matlock Ashbourne Uttoxeter Swadlincote Ilkeston Long Eaton Derbyshire East Midlands

Our base & coverage

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Our office

Unit 5, Pendeford Business Park
Pendeford, Wolverhampton WV9 5HB

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Route to Derby

A38 or M6/M1 — straightforward access to Derby from our Wolverhampton base

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Support hours

Monday–Friday, 8am–6pm
Remote monitoring 24/7

Why Blackwood IT

Why Derby businesses choose us

We're not the cheapest option in the market. But for businesses where IT matters, here's what makes the difference.

01
West Midlands based, East Midlands coverage

Based at Pendeford in Wolverhampton with on-site coverage across Derby and Derbyshire — real engineers, not a national call centre.

02
Security built in, not bolted on

Huntress MDR deployed across every managed client as standard. 1,500+ endpoints and 1,300+ identities monitored 24/7.

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Dedicated account and technical managers

You always have a named person to call. No helpdesk lottery — people who know your systems and your business.

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One team for everything

Support, security, cloud, connectivity, hardware, cabling — all under one roof. No blame game between suppliers.

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Transparent pricing

No mid-contract price rises. Per-user monthly pricing fixed from day one so you can plan your budget properly.

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Advanced manufacturing experience

We understand the IT demands of Derby's aerospace, rail and advanced manufacturing businesses — environments where reliability is critical.

FAQ

Frequently asked questions

Common questions from Derby businesses considering managed IT support.

Do you provide IT support on-site in Derby?
Yes. Our engineers are based in Wolverhampton and provide on-site visits across Derby and Derbyshire as part of our managed IT service — no extra call-out charges.
What areas of Derby do you cover?
We cover Derby and the surrounding area. See our coverage section above for a full list of the towns and areas we support regularly.
How quickly can you respond to IT issues in Derby?
Most issues are resolved remotely within minutes during working hours. For issues requiring an on-site visit, our engineers cover Derby and Derbyshire and will be with you as quickly as possible.
Do you support advanced manufacturing, aerospace and engineering businesses in Derby?
Yes. We have significant experience supporting advanced manufacturing, aerospace and engineering businesses across the West Midlands and wider Midlands region. See our managed IT services page for more detail.
What cyber security do you provide for Derby businesses?
Every managed IT client receives Huntress MDR as standard — monitoring all endpoints and Microsoft 365 identities around the clock. We also include security awareness training and email protection. See our cyber security page for full detail.
How do I switch IT provider in Derby?
We handle the full transition from your existing provider. Most businesses are onboarded within two to four weeks with minimal disruption. We take care of documentation, system access and supplier transfers. See our onboarding page for more detail.
Get started

Looking for IT support in Derby?

Get in touch with Blackwood IT for a no-pressure conversation about your IT. We'll give you an honest view of what we can do for your business — no jargon, no hard sell.

Book a Free Consultation → Call 01902 711 777