Cyber Security

Huntress is an enterprise-grade Managed Detection and Response (MDR) platform with a 24-hour human-led Security Operations Centre (SOC). Unlike standard antivirus or endpoint protection, Huntress provides real security analysts who actively monitor your environment, investigate alerts, and respond to threats — including outside working hours. Blackwood IT deploys Huntress because it provides the level of continuous human oversight that modern business cyber security requires.

Traditional antivirus detects known threats using signature databases. Endpoint Detection and Response (EDR) analyses behaviour across devices — detecting suspicious activity that does not match any known threat signature, identifying attackers moving through systems, and enabling active response. EDR provides significantly deeper visibility and is the current standard for business endpoint security. Blackwood IT deploys Huntress EDR alongside Microsoft Defender for Business.

Security Information and Event Management (SIEM) collects and analyses logs and activity from across all devices, applications and services in a centralised system. It identifies patterns and anomalies that individual security tools might miss — giving a complete picture of what is happening across the environment. For businesses with multiple users, systems and locations, SIEM provides the visibility needed to detect and respond to threats effectively.

ITDR monitors and protects user accounts and identities — particularly within Microsoft 365. It detects compromised accounts, unusual login activity, privilege escalation, and misuse of access. Because user accounts are one of the most common attack targets (through phishing and credential theft), ITDR is a critical layer of protection for any business using Microsoft 365.

Security Awareness Training delivers regular online training to staff about cyber threats, combined with simulated phishing campaigns that test whether staff can identify and report malicious emails. Human behaviour is one of the most significant factors in cyber incidents — staff who can recognise phishing attempts and follow secure practices reduce risk significantly. Blackwood IT includes SAT as part of the managed security service.

Blackwood IT provides advanced email filtering that goes beyond Microsoft's built-in protection — blocking phishing emails, malicious attachments, business email compromise attempts and impersonation attacks before they reach users' inboxes. Email remains the most common entry point for cyber attacks.

Yes. Blackwood IT provides fully managed cyber security for businesses across the West Midlands — Wolverhampton, Birmingham, Walsall, Dudley, Coventry — and into Shropshire, Staffordshire, Worcestershire, Cheshire and Derbyshire.