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Home/Cloud Services

Microsoft Partner · West Midlands

Cloud Services

Flexible, secure systems that support the way your business works

Cloud services give your business the flexibility to work from anywhere, improve reliability, and scale as you grow. At Blackwood IT, we design and manage cloud environments that are built properly from the start and supported over the long term.

Whether you are fully cloud based or using a mix of cloud and onsite systems, we make sure everything works together.

Book a Free Consultation → 01902 711 777
Microsoft Partner Migration included No mid-contract price rises
Microsoft stack we manage
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Cloud
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Microsoft 365
☁️
Azure
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Entra ID
💬
Teams
🛡️
Defender
📁
SharePoint
💾
OneDrive
📊
Intune
Microsoft Partner — setup, migration & ongoing management
Microsoft 365

Email, files, and collaboration, all in one place

Microsoft 365 gives your team the tools they need to work efficiently, whether they are in the office or working remotely. We manage your entire Microsoft 365 environment so everything is set up properly and kept running smoothly.

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Email setup and management

Business email on your own domain, properly configured and secured from day one.

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File storage and sharing

SharePoint and OneDrive set up so your team can access files securely from anywhere.

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Microsoft Teams and collaboration

Teams deployed and configured for calls, messaging and shared workspaces.

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User accounts and permissions

New starters set up quickly. Leavers removed securely. Access managed properly.

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Security configuration and protection

Microsoft 365 hardened against attack, including MFA, conditional access and email filtering.

Team member using Microsoft 365 on multiple devices
Blackwood IT engineer working on cloud infrastructure
Microsoft Azure

Cloud infrastructure that scales with your business

For businesses that need more than just email and files, Azure provides a flexible platform for servers, applications, and infrastructure. We design and manage Azure environments that are secure, reliable, and built around your specific needs.

  • Cloud-hosted servers and virtual machines
  • Hybrid environments connecting onsite and cloud systems
  • Secure remote access for your team
  • Ongoing monitoring and performance management
  • Cost control and licence optimisation
  • Migration from on-premises servers to Azure

Your infrastructure is designed to support your business today and grow with you over time.

Hosted cloud backups

Protecting your data, no matter what happens

Backing up your data is not optional — it is essential. Many businesses believe their data is protected by Microsoft 365 alone, but Microsoft does not provide a full backup of your data by default.

We provide secure, hosted cloud backups that protect your business from data loss, system failure, and ransomware attacks.

  • Backup of Microsoft 365 data — email, files, Teams and SharePoint
  • Hosted backups for onsite servers
  • Offsite storage to protect against local incidents
  • Regular testing to confirm backups are working
  • Fast recovery when you need it

If something goes wrong, your data can be recovered quickly and reliably.

Why standard Microsoft 365 is not enough
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Microsoft 365 keeps data for a limited retention period, it is not designed for long-term recovery.

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Deleted items, corrupted files, and accidental overwrites may not be recoverable without a dedicated backup.

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Ransomware can encrypt cloud-synced files, without a separate backup, recovery may be impossible.

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Our hosted backup sits separately from your Microsoft environment, giving you a true recovery point whenever you need it.

Cloud and on-site, working together

Not every business is fully cloud based, and that is fine

Many businesses use a combination of cloud services and onsite infrastructure. We support both and make sure they work together properly, giving you the flexibility of the cloud without losing what already works.

Smooth integration

Cloud and local systems connected and working together without friction, users access what they need without knowing or caring where it lives.

Consistent security

The same security standards applied across your entire environment, whether a system is in the cloud, on a server in your office, or somewhere in between.

Reliable access

Your team can work from the office, from home, or anywhere else, with the same reliable access to systems, files, and tools.

Security built in

Cloud systems still need to be secured properly

Moving to the cloud does not automatically make your business more secure. In fact, poorly configured cloud environments are one of the most common causes of data breaches.

We make sure your cloud environment is configured and managed with security built in from the start, not treated as an afterthought.

  • Secure user access and multi-factor authentication
  • Protection for email and business data
  • Ongoing monitoring and updates
  • Integration with your wider security systems
  • Regular review of permissions and access
Learn about our cyber security →
Blackwood IT engineer reviewing cloud security configuration
Ongoing management and support

Cloud services are not something you set up once and forget

We manage everything on an ongoing basis so your systems continue to perform properly. You have one team looking after everything, no need to manage multiple providers or figure out who is responsible for what.

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User management

New starters onboarded quickly. Leavers removed securely. Licences managed so you only pay for what you need.

  • Account creation and configuration
  • Licence assignment and review
  • Secure offboarding process
  • Group and permission management
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System monitoring and maintenance

Your cloud environment monitored continuously so issues are spotted and resolved before they affect your business.

  • Performance and availability monitoring
  • Updates and patches applied promptly
  • Regular health checks and reviews
  • Proactive improvements over time
📞

Support when you need it

Your team can reach us directly when something is not working, no call centres, no ticket queues, just straightforward help.

  • Remote support within 2 working hours
  • Dedicated account and technical manager
  • Direct contact, not a call centre
  • Clear updates while issues are being resolved
Blackwood IT team discussing cloud strategy with a client
Our approach

No unnecessary complexity. No pushing you into solutions you do not need.

We focus on what works best for your business. That means clear advice based on your requirements and a setup that supports how your team actually works.

Some businesses benefit from a full move to the cloud. Others are better served by a hybrid approach. We will tell you honestly which is right for you, and why.

Built properly from the start — no cutting corners that create problems later.

Managed over the long term — not handed over and left to you to figure out.

Clear and easy to deal with — we explain what we're doing and why, in plain English.

One point of contact — for everything cloud related, no matter which product or platform.

What our clients say

Trusted by businesses across the West Midlands

★★★★★ 25 Google reviews
★★★★★

"Blackwood initially took over our IT support in West Brom, we have since had them install a new server and a complete new telecoms system. They have now taken over our IT support in Hertfordshire. I cannot recommend Blackwood highly enough."

EU
Eurobrass Limited
via Google
★★★★★

"I have known the guys at Blackwood IT Ltd for 10 years. During this time they have provided servers, equipment and IT support to the very highest standard. This young force of IT experts are wise beyond their years and provide security to your computer and server needs. I would thoroughly recommend Blackwood IT Ltd to any business."

EM
Emmat Medical
via Google
★★★★★

"The team at Holmes Insurance have found Blackwood IT to be a very professional company with the human touch. The staff are always ready and able to help in all areas of IT. Any problems are solved quickly without any hassle — the Blackwood team really go the extra mile for their customers."

HI
Holmes Insurance Brokers
via Google
Read all 25 reviews on Google →
Get started

Thinking about moving to the cloud or improving your setup?

Whether you are planning a migration, upgrading your current environment, or just want things to work better, we can help. We will review your current setup and show you the best way forward, in plain English with no obligation.

Book a Free Consultation → 01902 711 777