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About Blackwood IT

Experienced, reliable IT support you can depend on

Blackwood IT Limited has been working in the IT industry since 2006. We began offering managed IT services to businesses in 2010, and since then we have grown into a team supporting over 110 organisations across the UK.

Today, we work with businesses that rely on their IT every day, providing support, security, and infrastructure that is built to perform.

We are based in Wolverhampton. Our engineers are local, our support is direct, and our clients are businesses that need IT they can genuinely count on.

Book a Free Consultation → How we work →
The Blackwood IT team
110+
Organisations supported
1,500+
Endpoints monitored
1,300+
Identities protected
15+
Years in IT
Our story

Steady growth built on long-term relationships

We have been in the IT industry since 2006 and started offering managed IT services to businesses in 2010. Since then, our growth has been steady, and built almost entirely on the strength of the relationships we have with our clients.

Most of our clients stay with us for years because they know we take care of things properly. We do not cut corners, and we do not take a reactive approach to IT management.

That is what has allowed us to grow while supporting over 110 organisations, without ever compromising on the quality of the service we provide.

  • Setting systems up correctly from the start
  • Managing them properly over time
  • Being responsive when our clients need us
  • Taking ownership of problems and resolving them
Blackwood IT office in Wolverhampton
The Blackwood IT team
The team

Based in Wolverhampton, supporting businesses across the UK

We are a team of engineers, account managers and support staff, all based at our office on Pendeford Business Park in Wolverhampton. We support businesses across the West Midlands and surrounding counties.

Every client we work with has a dedicated account manager and a dedicated technical manager. This means you always have a clear point of contact, someone who understands your business, knows your systems, and is accountable for the quality of your service.

What every client gets
✓
A dedicated account manager
✓
A dedicated technical manager
✓
Access to our full support team
✓
Remote support within 2 working hours
✓
No mid-contract price rises
Our approach

We take pride in doing things properly

There are no quick fixes or shortcuts at Blackwood IT. We focus on long-term reliability, setting things up correctly from the start and maintaining them properly over time.

🎯

Attention to detail

The small things matter. Proper configuration, correct permissions, systems that are set up exactly as they should be, not patched over and hoping for the best.

🛡️

Security by default

We configure every system with security in mind from day one. Huntress MDR is deployed across every managed client as standard, not as an optional extra.

📞

Proactive, not reactive

We monitor your systems continuously, applying patches and identifying issues before they affect your business. We do not wait for things to break before we act.

🤝

Clear ownership

When something needs sorting, we deal with it. We take ownership of problems, including with your other suppliers, so you are never stuck in the middle.

SME News Midlands Enterprise Awards 2024 — Best IT Consultancy Firm, West Midlands

SME News — Midlands Enterprise Awards 2024

Best IT Consultancy Firm 2024 — West Midlands

Business Awards UK 2024 — Technology Business of the Year, West Midlands

Business Awards UK 2024

Technology Business of the Year — West Midlands Regional Awards

What we do

Your IT department — without the overhead

We provide fully managed IT services that cover everything your business needs to operate securely and efficiently. Our goal is simple: we become your IT department, so you do not have to worry about it.

That means one team, one point of contact, and full accountability for everything technology-related in your business.

🖥️Managed IT Support
🔒Cyber Security
☁️Cloud Services
📡Internet & Communications
📶Advanced Wi-Fi
🔌Connectivity & Hardware
🔗Structured Cabling
💡IT Consulting
🤖AI & Automation
Learn about Managed IT →
Who we work with

Businesses where IT really matters

We typically support businesses with 10 to 500 users, where IT plays an important role in day-to-day operations. We have particular experience in sectors where reliability, security, and quick response times are critical.

🏭
Manufacturing

Production environments where downtime has a direct operational cost.

🏗️
Construction

Multi-site contractors needing reliable systems across office and site.

🏥
Care & Healthcare

Environments where data security and system availability are critical.

🚛
Transport & Logistics

Operations that depend on real-time systems and reliable connectivity.

Why businesses stay with us

It is rare for a client to leave us — and that reflects how we work

★★★★★ 25 Google reviews
★★★★★

"12 years ago we met with Blackwood IT to discuss our IT requirements as we were just setting up. 12 years later, we and Blackwood have grown, and our IT support has evolved with the times. We are now cloud based, migrated our telephone system to Blackwood's Cloud Phone service, and built a fully functioning app that has streamlined the business. Blackwood IT should rename to Ronseal — they do exactly what it says on the tin."

PP
Premier Platforms Ltd
via Google
★★★★★

"The level of support provided by Blackwood IT during my time working with the team has been the benchmark by which I will now measure all external service providers. The Blackwood team perfectly marry the small boutique service feel with the depth of knowledge of a much larger provider."

SW
Steelway Fensecure Ltd
via Google
★★★★★

"Blackwood IT have recently taken over our IT services at Three Roses Homes, and the service has been nothing short of outstanding. From the initial visit through to now, we've received a true 5-star experience. Everything has been clearly explained in a way that's easy to understand, making the whole process smooth and stress-free."

TR
Three Roses Homes
via Google
Read all 25 reviews on Google →
Get in touch

Looking for a dependable IT partner?

If you are looking for a team that will take your IT seriously and manage it properly, we can help. Get in touch and we will talk you through how we work and how we can support your business.

Book a Free Consultation → 01902 711 777