IT service providers for small and medium businesses.

We give you access to our team of support specialists who are all dedicated to the success of your business.


They’ll get to know you, your goals, and will strive to make your business run as smoothly as possible.

 
Managed IT Support Services

About Blackwood IT

Blackwood IT provides IT products, managed services to small and medium businesses in the Midlands. We help customers use IT systems more efficiently to ensure that business operations run as smoothly and efficiently as possible.

We have the right team in place to be able to specify and deliver technology solutions that are aligned with your specific business requirements; including infrastructure, software, security and cloud.

We only provide products and services that are suitable for the customer, and we are a service-led company – not a sales-led company.

Our mission is to provide honest, flexible IT & computer support services to help your business save and grow.

An innovative provider of cloud, support, security and professional services.

Managed IT Services and Support

Our expert IT team has over 40 years combined experience. We specialise in IT & communications for small and medium businesses based in the Midlands areas.

Unlimited remote & onsite support

Our managed IT support customers have unlimited access to our technical team, Mon-Fri / 9-5 (excludes bank holidays). If you require remote, or onsite support, Blackwood will be there to assist you.

24/7 pro-active remote monitoring

At Blackwood IT we use advanced software that monitors your entire IT network 24/7. This helps us keep your network healthy by alerting us to possible hardware failures and software issues before they happen. Once an alert has been triggered, we will pro-actively take steps to remedy the issue(s).

Managed IT Services and Support

Our expert IT team has over 40 years combined experience. We specialise in IT & communications for small and medium businesses based in the Midlands areas.

Contracted response times

Time is money. If your business is suffering from IT issues staff productivity will be heavily impacted. Our managed IT support customers benefit from fast response times for both remote and onsite support services.

Gain peace of mind knowing that your IT team has over 40 years of combined experience

We are easy to deal with.

Our contracted customers are assigned a dedicated account manager and a dedicated technician who will both know your network inside and out

General help and support

IT Support isn’t just fixing problems, it’s having a team of experts ready to help you. Perhaps you can’t remember which formula to use on Excel, or maybe you’re having trouble attaching a large file to an E-mail. Don’t waste time trying to figure it out alone. Our team are ready and waiting to help you.

Save money, our managed IT support contracts are far more cost effective than employing an in-house IT technician

Become a client

Our team of technology specialists can help you understand all of the IT hardware and software solutions we provide. Whether you’re planning to install a new IT system or upgrade your existing infrastructure, our professionals have the skills, knowledge and experience to ensure you scope, assess, plan and invest in the right solution; one that meets your unique set of requirements and challenges head on.

Coronavirus update – supporting our customers

With the latest Government announcements, many of our business customers are in, or are facing, some restrictions or lockdown measures and this year so far Blackwood IT has helped many clients to make the transition from working in the office to working from home and we are continuing to do so.

We’re open for business if your need our help – 01902 711777

"We use Blackwood IT for our email, telecoms, data backup, security and the service is excellent. They are technology specialists and will help you understand all of the hardware and software they install. They are always only a phone call away if you have any questions."

Experts in IT Security

Securing and managing the IT infrastructure for any size business is an essential job.

Many small businesses are falling victim to viruses and hacking. It is reported that 74% of businesses surveyed in Britain had been targeted with attacks and more worryingly, one-third lost revenue as a result.

UK businesses are now more likely to fall victim to a cyber attack, rather than a physical break-in. This is partically because cyber criminals can target UK businesses from countries such as China, Russia, Ukraine, Nigeria, South Africa, and many more. They do this without ever stepping foot in the UK. Blackwood IT strongly urges UK’s businesses to protect their selves from these cyber criminals.

Gov.uk said that two-thirds of UK businesses have been hit by a cyber attack in the past year. Seven out of 10 attacks were involved viruses, spyware or malware which has been installed on a system.

 

We can offer a free cyber security survey to see if your systems are safe and secure from threats.