[Solved] “More information required” – How to set up 2FA / MFA for Microsoft 365

Upon logging in we get the following message “More information required, your organization needs more information to keep your account secure” Details It can be very frustrating if you cannot sign in to your account. But this is Microsoft MFA (multi-factor authentication) and needs to be enabled as default to prevent unuathurised access to Microsoft […]

[Solved] Cannot print unless an item is selected. Select an item, and try to print again.

When printing from Outlook stopped working after Windows updates. When trying to print, if you get the error “Cannot print unless an item is selected. Select an item , and try to print again.” Details It can be very frustrating if you cannot print from Outlook but can from other applications such as Word and […]

OneDrive file locked with “tag present in the reparse point buffer is invalid” message

Location is not available Method One: How to fix the problem with chkdsk Open Admin command prompt: Type chkdsk c: /F /R Press Windows key + r Answer Y, restart and allow disk check Reboot (assumes OneDrive is on C:, if different drive then replace it with your drive letter e.g. D:…) Method Two: Resync […]

How to deploy Office 2019 VLK

Office Deployment Tool If you have a VLK (volume license key) for office 2019, you may be aware that Microsoft no longer makes a .msi installer for you to easily install Office on a machine. If you follow this step by step guide, you can learn how to deploy Office 2019. Deploy Office 2019 Benefits […]

[Solved] Outlook stuck on loading profile

We have recently seen a huge influx of people getting stuck on the blue outlook loading screen, with “loading profile” at the bottom. We have found a pretty easily solution that most of the time with this error. Fix Loading Profile Method One: How to fix the problem with Quick Repair Close Outlook Press Ctrl […]

Set Up Microphone Wizard “could not start”

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