IT Support Shrewsbury

We are an IT support company specialising in providing IT support to Shrewsbury businesses and in-house IT teams.

Business IT Support​

Shrewsbury, we're here to assist you!

A proactive and strategic IT support partner, we’ll ensure the smooth running of your IT infrastructure, so you and your people can focus on running your business.

Our IT support services are tailored to fit your business requirements. Whether you’re looking to fully outsource your IT support or help your existing in-house team, our skilled professionals are ready to provide expert assistance.

Business IT Support Shrewsbury

IT consulting

Why work with us?​

Based in the West Midlands, we’re a top rated Managed Service Provider (MSP).

For many small businesses in Shrewsbury, Blackwood IT has long been the trusted partner for IT solutions. Reliable technology is paramount, and our friendly managed IT support team ensures that the pressure is off your operations. With queries resolved promptly, often within minutes, and a keen eye on technological advancements, we keep your business at the forefront of innovation and efficiency.

Our comprehensive suite of IT services is specifically designed to meet the unique needs of small businesses. 

Our services encompass a wide range of solutions, including expert IT support, cutting-edge cyber security measures, reliable data backup and disaster recovery services, efficient cloud computing solutions, seamless integration with Microsoft 365, advanced telephony and communications systems (VoIP), professional data cabling services, strategic IT consulting, and robust internet connectivity options, including seamless WiFi networks.

business it support

How we'll help you

A proactive and strategic IT support partner, we’ll ensure the smooth running of your IT infrastructure, so you and your people can focus on running your business.

Business IT Support Shrewsbury

Is your business in Shrewsbury being hindered by inefficient IT management? It’s time for IT solutions that drive your business forward. We conduct thorough assessments of your current IT infrastructure and tailor it to align with your business objectives, freeing you and your team to concentrate on core activities.

Managed Cyber Security Shrewsbury

Count on our team to provide peace of mind regarding your cyber security. We excel in implementing best practices to shield you from cyber threats and vulnerabilities. Our comprehensive services, including penetration testing, email security, compliance, and more, are designed to keep your business safe in Shrewsbury and beyond.

Pro-Active Remote Monitoring

At Blackwood IT we use advanced software that monitors your entire IT network 24/7. This helps us keep your network healthy by alerting us to possible hardware failures and software issues before they happen. Once an alert has been triggered, we will pro-actively take steps to remedy the issue(s).

Contracted Response Times (SLA)​

Time is money. If your business is suffering from IT issues staff productivity will be heavily impacted. Our managed IT support customers benefit from fast response times for both remote and onsite support services.

Unlimited Remote & Onsite Support​

Our managed IT support customers have unlimited access to our technical team, Mon-Fri / 8am-6pm (excludes bank holidays). If you require remote, or onsite support, Blackwood IT will be there to assist you.

Quarterly Performance Report​s

Our managed IT support customers receive a quarterly performance report. This gives you a clear overview of how your systems, and how we are performing.

General Help and Support​

IT Support isn’t just fixing problems, it’s having a team of experts ready to help you. Perhaps you can’t remember which formula to use on Excel, or maybe you’re having trouble attaching a large file to an E-mail. Don’t waste time trying to figure it out alone. Our team are ready and waiting to help you.

Parts and Labour are Included​

Computer components fail from time to time - more often than we'd life. These can be costly to replace, and they will usually require a technician to install / configure them. Our managed IT support customers don’t have to worry about these issues. Parts and labour are included in our support.

Hear it straight from our valued customers

Our Partners​

IT consulting

Our team is ready to help

With extensive expertise spanning IT, communications, cyber security, and business intelligence, we address all your technology needs.

Regardless of whether you opt for full outsourcing or wish to help in-house resources, our comprehensive managed solutions encompass everything from initial consultation to supply, implementation, and ongoing support. Operating beyond Shrewsbury, our services are designed to elevate your business’s technological capabilities.

How We Keep Your Business Safe​

All our managed IT support clients benefit from our cyber security services as standard, this includes:

Endpoint Detection & Response (EDR)

Extended threat detection, focused investigation, and effective response.

Safe Web Browsing

Using one of the world’s leading content filtering databases.

Managed Firewall

Keeping your business is safe from intruders and hackers.

Advanced Email Threat Protection

Protect all your email communications against phishing and spoofing.

Patch Management

Removing vulnerabilities and close security gaps quickly with automated patch management.

Microsoft 365 Backup

Keeping your email, Sharepoint, Teams data safe.

Offsite Server Backup

Automatically backing up your servers offsite.

Shrewsbury, get in touch and we can help fix your IT

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